Starling CARE is a turn-key service that helps clinicians improve patient care while reducing the need for manual processes or additional employees. Powered by the Starling voice agent running on a patient-friendly device with mobile connectivity, Starling CARE offers a highly private, zero setup, adaptive experience. Patients simply power on Starling CARE by speaking a code and the device is automatically customized with the prescribed care plan, fully encrypted, directly from the provider. In addition, the Starling agent adapts to patients over time, learning their preferences and adapting its speaking and listening style to their needs. Leveraging encryption across the system, customer data is fully private and under patient control.
Starling CARE proactively guides patients, asking & answering questions, and giving them reminders to keep them on track with their care plans. Starling CARE provides real-time status updates directly back to the clinical team who can modify the care plan dynamically in response to patient feedback or reach out to the patient directly if needed.
Built on top of our Starling OS, Starling CARE goes beyond care, enhancing patient wellness by providing easy voice access to important services such as communications with loved ones via audio, text, & video, entertainment, Q&A, timers and alarms, and other core services. Starling CARE also has a marketplace option where the clinician or the patient can add additional self-care, health & wellness, and safety services.
Meets Patient Needs
Be empowered to stay independent at home
24/7 AI support to understand their care plan and the risks of non-adherence
Trust that their information is private and secure
Understanding symptoms and side-effects,
especially polypharmacy
Be encouraged to complete care tasks according to schedule
Direct access to care provider as needed
Reduce the burden on family and caretakers
Fast, easy access to friends, family, and entertainment to reduce social isolation and increase overall sense of wellbeing
Meets Clinical Team Needs
AI triage to automatically answer low-acuity questions and redirect high-acuity to the care team
Increase patient satisfaction and star ratings
Increase patient adherence to care plan
Monitor patient progress between appointments
Reduce hospital re-admissions
Efficient, cost-effective coordination care between providers
Continuity of care between shifts or appointments
Knowledge of events that might require intervention between office visits
Increase efficiency of interaction with patient
